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Terms of service
Privacy Policy
This privacy policy covers what information we collect from you when you visit the ecohelpline.com website, how we use it, and under what circumstances we disclose it. By using the ecohelpline.com site, you agree with the terms and conditions of this privacy policy.
Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit the ecohelpline.com site. We receive and collect the name of the domain and host from which you access the Internet; the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the web site from which you linked directly to our site. We use this information to monitor the usage of our site. Also, when we send emails to you, we may be able to identify information about your email address, such as whether you can read graphic-rich HTML emails. All of the information we automatically capture provides us with the ability to enhance our customers search experiences and to determine aggregate information about our user base and usage patterns.
Information Collected via Cookies. We may use cookies to enhance the browsing experience on the ecohelpline.com site. "Cookies" are small files or records that we place on your computers hard drive to collect information about your activities on the ecohelpline.com site. The cookies transmit this information back to the computers at ecohelpline.com or our third-party distributors of banners and newsletters; these computers are, generally speaking, the only computers which are authorized to read such information. The information captured makes it possible for us
(i) to speed navigation, keep track of services, and provide you with custom tailored content;
(ii) to remember information you gave to us so you do not have to re-enter it each time you visit the ecohelpline.com site;
(iii) to monitor the effectiveness of certain of our marketing email campaigns; and
(iv) to monitor total number of visitors, pages viewed, and the total number of banners served.
Completing an ecohelpline.com Order. To complete an order you must supply us with the following information: your name, email address, billing address, shipping address(es), and credit card information. We use industry standard e-commerce security technology to protect the Personal Customer Information that you transmit to us when you complete an order. Ecohelpline.com shares Personal Customer Information that we collect as follows:
Credit card companies. Credit card transactions are handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.
Trustworthy Third Parties. From time to time, on limited bases, we share with trustworthy third parties contact information of our registered customers so that such third parties can promote their products and services. If you would like to be excluded from this, please email us at info[at]ecohelpline[dot]com.
Law Enforcement Investigations. Ecohelpline.com may release Personal Customer Information when we believe, in our good judgment, that such release is reasonably necessary to comply with the law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of ecohelpline.com, our customers, or others.
As a customer, you may receive the following communications from the ecohelpline.com: Communications related to transaction. These communications include without limitation: order confirmations; order update notices; order problem notices; and notices regarding material changes to site policies. Communications containing information about ecohelpline.com and its partnersí products and services. We send promotional emails and other outbound communications to ecohelpline.com customers regarding products and services from ecohelpline.com, its subsidiaries and trustworthy third parties. Underage customers: Our products and services are marketed for purchase by adults or with the consent of adults. This is why ecohelpline.com requires a credit card that has been authorized for use to complete purchases on our site.

Disclaimer
The information contained in this website is for general information purposes only. The information is provided by Eco Helpline and while we try to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from use of information on this website.
Through this website you are able to link to other websites which are not under the control of Eco Helpline. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or an endorsement of the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Eco Helpline takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control. The Eco Helpline may from time to time suggest products or services to our users, visitors. We in no way guarantee the performance of the product/service or the company/agency providing it. In some cases we may be a direct or indirect beneficiary for the suggestions we make.
The Eco Helpline can and will make necessary changes to the terms of service, privacy policy and disclaimer document at its own discretion. By accepting the terms of service once, you agree to accept any new terms decided by the EcoHelpline.
The Eco Helpline Team
Our mailing address is
Eco Helpline
1861 Toyon Drive
Concord, CA 94520
USA

Telephone: 916-838-1525
contact us

Our regional offices
Dominica
Rosalie Forest Eco Lodge
PO Box 1292
Rosalie, Dominica
West Indies
Tele : 1 767 446 1886
Tele: +1 767 275 1886
e-fax : 1 510 578 6578
contact us

India
Biogas Helpline
18, Kanchan Soc.
Raanwara, NDA Road
Pune 411021, MS
India
Tele: +91 9423219300
contact us